Frequently asked questions

You will receive a booking confirmation and the booked parking ticket by email. With your email address, you can call up and print out the parking ticket again at a later point in time.

After successful booking and payment, please print out the parking tickets yourself. There is no postal dispatch of the tickets.

Please call up your parking ticket and print it out again. The required login data was sent to you by email with the booking confirmation.

You can choose between credit card (VISA and MasterCard), SEPA direct debit, giropay, iDEAL and PayPal.

Definitely! We guarantee you a parking space for every parking ticket you buy.

You can book up to 10 tickets. For larger contingents, please contact us by email:

After completed booking and payment, the return of parking tickets is not possible.

You book your parking ticket directly for a specific parking area. This enables you to arrive in a targeted manner. A list and location description of all parking areas around the tournament site can be found in the overview of the parking areas.

Absolutely! We offer a surveillanced bicycle stand directly at the tournament site, which can be booked in cash directly on site.

No, we only offer car parking spaces.

Herefore, please park your e-verhicle at our car parks Couvenstraße and Eurogress. Here you only park at the short-term parking rate, there is no flat rate. Current parking and charging rates can be found on our website:

Event parking management

Many events, like sporting events, concerts, open-air festivals and conferences, require everything to be perfect for the overall experience to be a success. "Event parking management" encompasses all the services we provide to help your event be a success, which we are happy to include in your contract.

Safety and security, seamless traffic control, working closely with authorities, comprehensible information systems and relaxed drivers: these are the cornerstones of our commitment to quality.

Our experience with events ranging in size from 1,000 to over 100,000 visitors, the technology we use and our well-trained staff help us deliver on this promise.

Parkwart auf Eventgelände
APAG ServiceCenter

Have questions? We are happy to answer them! You can call us any day of the week from 7:00 to 20:00. Outside of these hours, we can be reached at any time by email.

Phone icon +49 241 1688-5000

Email icon

Office icon
Wirichsbongardstraße 47,
52062 Aachen

Pick-up times, services & more information for ServiceCenter.